Managed
IT Services

Sentience offers a boutique IT experience. We don’t believe in billable hours. Our full service monthly flat fee is the most efficient and cost-effective method of Managed IT for our customers. With no billable hours, you are never worried about calling for support and we are motivated to promptly find the best solution for you.  We are here to serve as your full-fledged IT Department.
However, Sentience is more than just IT support. We are committed to ensuring your company is operating at its highest potential. As our working relationship grows, we keep you updated on the newest technology and provide solutions for your business to always be up to date. Do not hesitate to contact us with any questions, we are here to both alleviate your IT issues and provide honest advice with our network of knowledge.

 

As your IT Management Team, Sentience will provide:
• 24 hour Remote Support
Our software allows us to instantly access your computers remotely. This means your problems are solved faster.
• 24 hour Emergency Onsite Support
We pride ourselves on offering a boutique IT experience. We are available 24/7 to fix any emergent issues.
• Scheduled Onsite Support
Regular onsite maintenance helps ensure that any issues are addressed before they become problems that may affect your
business.
• Monitoring & Upkeep of all Computers
Keeping individual computers up to date helps to prevent hindrances in employee productivity due to PC issues.
• Monitoring & Securing of Network
Secure, monitored networks are essential for any internet-facing company. Our network engineers ensure that your
operation is protected from external and internal vulnerabilities.
• Service & Repair of Phone System
We serve and maintain both VoIP and landline phone systems to keep your business operating smoothly.
• Support on all Onsite Equipment
From servers to individual phones, Sentience IT supports the full range of company and employee equipment.
• Antivirus Protection
Regular AV updates and strict AV policies ensure that your network is secure and your work is protected.
• Cloud Backup Services
Offsite backup provides redundancy in the case of emergency, eliminating the risk of lost data and allowing for much faster
recovery.