
Crafting The Future of Remote Work
with Microsoft Intune
Microsoft 365 tools transformed a non-profit's IT infrastructure, enhancing security, remote work, and cost efficiency.
A dedicated non-profit organization was facing a pressing challenge - the need to modernize their IT infrastructure to adapt to the rapidly changing digital landscape. They sought to optimize device management, enhance security, and facilitate remote work capabilities. This case study explores how this non-profit organization achieved their transformation goals by partnering with Sentience IT.
At a Glance
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INDUSTRY Non-Profit Organization
COMPANY SIZE Medium Non-Profit
CHALLENGE Outdated IT Infrastructure
SOLUTION Microsoft Intune
RESULTS Enhanced security, enabled remote work, reduced costs.
The Challenge
As the non-profit organization grew, managing their on-premises Active Directory became increasingly complex and costly. They faced challenges related to device management, security, and enabling their staff to work remotely. They needed a modern, cloud-based solution.
The Solution
Sentience selected Microsoft Intune as the mobile device management (MDM) and mobile application management (MAM) solution for the non-profit organization. Due to its seamless integration with already implemented Microsoft services, Intune would contribute to a robust and cohesive IT ecosystem with streamlined management of devices and applications, ensuring that users had secure and efficient access to the tools they needed for productivity. This unified approach not only reduced administrative overhead but also enabled data protection and compliance, essential for the non-profit's operational integrity.
Sentience recognized that these integrations would facilitate a smoother transition from on-premises systems and offer a scalable solution tailored to the organization's growth and evolving technological needs.
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Sentience's expertise in Microsoft Intune allowed them to execute a 3 phase process:
PHASE 1: Assessment and Planning
Sentience initiated the project with an in-depth assessment of the non-profit organization's IT infrastructure and objectives. After consultations, the following key steps were defined:
​KEY STEPS:
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Identifying the organization's device management and security needs.
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Designing a Microsoft Intune deployment plan tailored to their unique requirements.
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Defining a migration strategy for transitioning from on-premises Active Directory to Intune.
PHASE 2: Microsoft Intune Implementation
Working closely with the non-profit organization's IT team, Sentience executed the migration and deployment process:
MIGRATION AND DEPLOYMENT PROCESS:
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Onboarding Microsoft Intune: User profiles, policies, and configurations were seamlessly migrated to the Intune platform.
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Enabling Mobile Device Management (MDM): Intune's MDM capabilities ensured comprehensive control and security for mobile devices.
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Implementing Conditional Access Policies: Enhanced security measures were implemented to protect sensitive data.
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Enabling Remote Work: Sentience ensured that remote work capabilities were fully integrated, allowing staff to work securely from anywhere.

PHASE 3: Optimization and Training
To maximize the benefits of Microsoft Intune, Sentience IT provided comprehensive optimization and training:
TRAINING:
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Fine-tuning Intune policies to align with the organization's specific needs.
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Training the IT team to efficiently manage and support devices using Intune.
The Result
The partnership between the non-profit organization and Sentience IT delivered impressive results:

Enhanced Security
The implementation of Intune's security features, including conditional access policies, bolstered data protection.

Cost Savings
By transitioning to Intune, the organization optimized their IT spending, reducing the overhead associated with on-premises infrastructure.

Remote Work Capabilities
Staff can now work securely from anywhere, ensuring business continuity, especially during challenging times.

Improved Productivity
Intune's user-friendly interface and simplified device management led to increased IT team efficiency.
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Streamlined Device Management
Microsoft Intune enabled centralized, cloud-based device management, reducing complexity and cost.
Conclusion
By embracing Microsoft Intune, the non-profit organization successfully modernized their IT infrastructure, empowering them to focus on their mission without the limitations of legacy systems. Sentience IT played a pivotal role in this transformation, ensuring a seamless transition and providing ongoing support.